We offer free UK delivery on all orders!
Orders destined for a UK address will be sent via Royal Mail 1st class which on average takes 1-2 days.
International Postage & Packaging
Please note we do not send framed items outside of the UK
International orders will be sent via Royal Mail International standard, We can advise on delivery times but we are unable to guarantee as occasionally overseas items get held up in transit.
We invest in quality packaging materials to ensure our products reach you in the same condition they leave our studio in.
Unframed items are placed in a protective archival sleeves and are posted in hardback envelopes.
Framed items are wrapped in a large amount protective material and placed in sturdy cardboard boxes.
Small textile banners will be wrapped in paper and posted in protective envelopes. Large textile banners will be wrapped in tissue paper, rolled up and placed in a cardboard postal tube.
Other items are wrapped in paper and posted in protective envelopes.
Dispatch time is the time it take from the order being received to the time it leaves our studio. All deliveries are Royal Mail first class or for larger items an alternative courier service may be used whichever delivery service we choose to use we always choose the fastest delivery option they offer.
Our website states approximate dispatch periods we do everything within our control to dispatch within these time periods however, once the order is dispatched any delays are beyond our control. We will not be held responsible for the delay or failure to deliver an order in these circumstances.
Unframed prints are dispatched within 1 working days. Framed prints are dispatched within 3 working days.
Textile Banners and other sewn textile products are dispatched within 5 working days to allow us the time to hand make each item. Unframed and framed textile items will be dispatched within 5 working days.
During busy periods dispatch times can be extended we will inform you in writing via email if we are unable to meet the dispatch time stated when you placed your order. We will inform you of a new approximate dispatch period before printing, sewing or cutting your order and you will be given the option of accepting the new dispatch period or cancelling your order.
Need a Rush order? Prints and cards orders placed before 1pm can be dispatched for guaranteed next day at an additional postage cost, make sure you select the next day delivery option at the checkout.
Generally we do not do rush orders on handmade items but feel free to email us to discuss your needs and if we can meet your deadline we will.
Orders will be dispatched to the address you supply at checkout. If you are not home when the order arrives and it will not fit through your letter box you will need to arrange collection or redelivery with Royal mail or the courier via the instructions on their calling card.
In the event that an order is returned to us by the courier additional delivery charges will be incurred to redeliver the order.